INDUSTRIES — FIELD SERVICE

Standardise practice across every engineer, every region.

Field-service operations standardising improvement across dispatch, technicians, and customer-site work — without losing the local expertise that makes a region run.

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What's broken today

01

Every region runs its own version of the playbook.

02

Customer-site improvements never propagate.

03

Capability data on engineers is months out of date.

Where OpX OS already runs

Founding Cohort engagements underway with field-service operators standardising regional practice.

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Modules that matter most here

01

Hopper

Mobile-first idea capture from the field — engineers, observations, near-misses.

02

Spine

Methodology workbench for service improvement projects.

03

Practice

Auto-coach matching and capability tracking across regions and shifts.

Compliance & controls

  • AWS eu-west-2 (UK data residency, London)
  • ISO 9001/14001 audit-friendly trail
  • Mobile-first capture from the field
  • Tenant-level AI controls; no model training

Across a multi-region field-service operation on OpX OS:

84%reduction in time assembling the standard reporting pack
3.2×more improvement ideas captured per site or team
£140kaverage identified savings per CI lead per year

Indicative figures based on early customer engagements; results vary by organisation size and improvement maturity.

PRICING

However your sector buys — start small, scale on evidence.

Self-serve for small CI teams. 90-day pilot for enterprise. Both ladder onto the same Founding Cohort pricing.

SOLO & TEAM PLANS

From £295/mo

Self-serve plans for small CI teams. Founding Cohort pricing locked for 12 months.

See full pricing

90-DAY PILOT

£5,000 fixed

Single-site or single-programme pilot. Creditable in full against Year 1.

Run a 90-day pilot

FAQs

Trust Centre — for this sector

Data residency →Security policy →
OpX OS dashboard on a laptop

Start where you are. Scale on evidence.

Request AccessRun a 90-day pilotBack to all sectors

Three products. One capability footprint.

The platform

OS

The operating system for improvement work. Six faces, one operating office.

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The integration layer

Connect

Open API, native connectors, signed webhooks. OS plugs into what you already run.

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Services & human delivery

Campus

Onboarding, cohorts, partner content, enablement. The human layer around OS.

Explore Campus →

The accredited curriculum

Academy

LCS-accredited learning with Cardiff University. Now native to OS as Foundations.

Explore Academy →